Privacy Policy
Effective Date: March 23, 2026 · Last Updated: March 23, 2026
1. Introduction
CircusConnect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit circusconnect.com (the "Site"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Register for an account (e.g., name, email address, username, password)
- Create or update a directory listing (e.g., business name, location, contact details, bio, photos)
- Post content or participate in community features
- Contact us for support or inquiries
2.2 Information Collected Automatically
When you visit the Site, we may automatically collect:
- Usage data: pages visited, time spent on pages, links clicked, referring URLs
- Device information: browser type and version, operating system, device type
- IP address and approximate location (derived from IP)
- Cookies and similar tracking technologies (see Section 6)
2.3 Information from Third Parties
If you connect a third-party account (e.g., Google or Discord) to register or log in, we may receive basic profile information from that service in accordance with their privacy policies and your privacy settings.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Display and administer directory listings, including the admin review and approval process
- Facilitate connections between community members
- Respond to your inquiries and provide customer support
- Send administrative communications (e.g., account confirmations, listing status updates)
- Send optional newsletters or community updates (with your consent)
- Monitor and improve Site performance, security, and user experience
- Enforce our Terms and Conditions and Community Guidelines
- Comply with applicable legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
4.1 Public Profile and Listings
Your profile and directory listing are private by default. Information you include — such as your name, location, bio, and contact details — is only visible to other Site visitors if you explicitly choose to make your profile or listing public. You can update your visibility settings at any time through your account settings.
4.2 Service Providers
We may share your information with trusted third-party vendors who assist us in operating the Site (e.g., hosting providers, email delivery services, analytics tools). These parties are contractually obligated to use your data only as directed by us.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in good-faith belief that such disclosure is necessary to comply with a legal obligation, protect our rights or property, or protect the safety of our users or the public.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Site if such a change occurs.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with services. You may request deletion of your account and associated data at any time (see Section 8). We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention.
6. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., pixels, local storage) to:
- Keep you logged in to your account
- Remember your preferences
- Analyze Site traffic and usage patterns
Types of cookies we use:
- Essential cookies: Required for the Site to function properly
- Analytics cookies: Help us understand how users interact with the Site (e.g., Google Analytics)
- Preference cookies: Remember your settings and choices
When you first visit the Site, we ask you to choose whether to allow optional analytics cookies. You can reject non-essential cookies, accept all, or customize your choice. Essential cookies are always used where necessary to run the Site (for example sign-in). We store your choice in your browser (local storage) so we can apply it on later visits.
You can also control cookies through your browser settings. Disabling certain cookies may affect Site functionality.
7. Children's Privacy
The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly. If you believe a child has submitted information to us, please contact us at privacy@circusconnect.com.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing emails at any time via the unsubscribe link in any email
- Data portability: Request your data in a portable format
To exercise any of these rights, please contact us at privacy@circusconnect.com. We will respond to your request within 30 days.
8.1 California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at privacy@circusconnect.com.
8.2 EEA/UK Residents (GDPR)
If you are located in the European Economic Area or United Kingdom, our legal basis for processing your personal information includes your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests. You also have the right to lodge a complaint with your local data protection authority.
9. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
The Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Site with a new "Last Updated" date. For significant changes, we may also notify you by email. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
This Privacy Policy is a draft document and should be reviewed by a qualified attorney before publication, particularly to ensure compliance with applicable privacy laws (e.g., GDPR, CCPA) in your jurisdiction.
Also see our Terms and Conditions.